Medical care can bring enough stress without the added worry of hospital bills and claim paperwork. At Neo Polus Health Care, Bhagu Road, Bathinda (Punjab), we are empanelled with a wide network of insurance companies, TPAs, corporate health plans and government schemes so that eligible patients can avail cashless or cash-assisted treatment. Our goal is to help you focus on getting better while our team handles the coordination with your insurer.
As a multi-speciality Eye & Neurology hospital in Bathinda, Neo Polus Health Care supports patients and families who are covered under health insurance, mediclaim and various empanelled schemes. Here is how our empanelment benefits you:
We are empanelled with leading insurers, TPAs, and corporate schemes—making it easier for patients covered under those plans to access care without up-front payments.
For eligible treatments under your plan, our system ensures direct billing with the insurer/TPA—less hassle, less delay, more peace of mind.
We accept eligible patients covered under various corporate and government-backed health insurance schemes, as per our empanelment and approvals. For specific scheme details, our insurance desk can guide you.
Our in-house insurance & claims team is on hand to assist you through the process: checking eligibility, submitting paperwork, coordinating with the insurer, and keeping you informed at each step.
Whether you are from Bathinda city or nearby areas in Punjab, our team ensures a smooth experience – from admission to discharge – for cashless and reimbursement-based treatments.
Contact us (phone, email, or on-site) with your insurance / scheme details. Our team will verify whether the proposed treatment is covered under your plan.
For many cashless plans, prior authorization is required from your insurer/TPA. We’ll assist in submitting and tracking this.
Once approved, you can receive care at our facility. We handle billing directly with the insurer/TPA up to the authorized limit.
If your treatment exceeds the approved limit or includes non-covered items, we’ll inform you about the payable portion clearly beforehand.
After treatment, our claims team will monitor claim settlement with the insurer, and assist in resolving delays or queries.
Our empanelled TPA and insurance network in Bathinda is continuously expanding. If your health insurance provider is not listed above, please call our helpdesk – in many cases we can still assist with reimbursement-based claims or guide you through the process.
Cashless treatment typically applies only to treatments and services listed in your policy. Some diagnostics, consumables, or premium implants may fall outside coverage.
Many insurers require prior approval. Always check with us before proceeding with surgery or high-cost treatments.
You may need to furnish your identity proof, policy documents, card details, and other supporting papers.
Some plans have waiting periods or exclusions (especially for pre-existing conditions). Our team can help you understand these nuances.
Some insurance policies may require you to pay a portion (co-pay) or bear deductibles. You’ll be informed in advance if this applies.
Our dedicated insurance and billing team at Neo Polus Health Care, Bathinda will clearly explain your coverage, co-pay, deductibles and any non-payable items before admission or major procedures.
Yes. For eligible insurance policies and empanelled TPAs, we provide cashless hospitalization for eye and neurology treatments, subject to approval from your insurer or TPA.
You can share your insurance card or policy details with our insurance desk on WhatsApp, phone or during a visit. Our team will verify empanelment and coverage with the TPA or insurer.
Usually you will need your health insurance card or policy copy, Aadhaar card or ID proof, recent medical reports and any approval letters issued by the insurer or TPA.
Yes. If cashless facility is not available or is partially approved, we provide detailed bills, discharge summaries and supporting documents to help you file reimbursement claims with your insurer.
Contact us today to schedule your appointment and embark on your journey to better health.